Email Threading Technology

Digital forensic experts use electronic discovery for their day-to-day functions to investigate a civil or criminal case. Several techniques are used in eDiscovery while keeping the main objectives in mind. One of these eDiscovery techniques includes email threading. In this guide, you’ll learn everything you need to know about email threading technology.

What is Email Threading Technology?

Simply put, an email thread is nothing but a chain of emails grouped together, starting from the original message and including all responses and forwards. To better understand the technology, view these conversations as branches of the original emails. As senders reply, forward, CC, and BCC an email to different recipients, it will branch out in many directions. The grouping makes it easy for senders and recipients to find relevant information or data from emails.

The technology is convenient for eDiscovery reviewers as it can cut down review time by as much as 60%. Plus, not only does it prevent legal teams from reviewing the same information multiple times, but it also reduces the chances of coding errors. This can further translate into massive savings in eDiscovery costs.

How Email Threading Technology Works

The aim of email threading is to identify relationships between emails and group them so you can view them as a single coherent conversation. Before anything else, text analytics identifies which of the documents in the datasets are emails and finds any embedded messages in those emails. The original email and the embedded messages are known as segments.

An algorithm works to match and compare segments, group messages, and attach single conversations into a neat thread. Then, the technology determines inclusiveness or uniqueness by analyzing the text, attachments, sender of every message, and the time when they were sent.

Inclusive emails are those comprising of complete content in an email family. Non-inclusive emails, on the other hand, are those that have attachments, text, or other content in other inclusive emails. By reviewing only an inclusive email message, you should access all content in that email thread. This way, you can bypass all redundant email data contained in the entire thread.

Another great feature of email threading is that you can easily view the coding status and organization of each conversation at a glance. As you drill in each thread, using email threading visualization, you can see an illustration of where it lives in the chain. This allows you to perform a quick QC while reviewing a document, obtaining insights into the coding decisions made so far, and verifying which part of the thread you’re viewing.

Closing Thoughts

Now that you know what email threading technology is, make the most of it in electronic discovery and enjoy significant savings in eDiscovery costs. Since email threading technology makes reviewing easier, more accurate, and more efficient, it is valuable for every legal case. Whether you’re a small or large organization, you can benefit from it.

GoeDisco is dedicated to helping solicitors and law firms save time by speeding up their work process. Get in touch to find out more or for more information about our services, contact us at +44 (0) 207 157 9686 or request a quote!

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